Customer Value Enhancement award for MAHLE Powertrain

MAHLE Powertrain received the 2013 Frost & Sullivan European Customer Value Enhancement award in Automotive Powertrain at the recent Urban Mobility 3.0 event in London. The award was given in recognition of MAHLE’s range extender project which was seen as ‘an example of the company’s expertise and capabilities in engineering excellence’.

Best Practice Award Analysis for MAHLE Powertrain

The Frost & Sullivan Award for Customer Value Enhancement is presented each year to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products.

This award recognizes the company's inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and ultimately customer base expansion.

The following quotes were made by the Frost & Sullivan expert industry analysts in relation to the award.

“MAHLE Powertrain’s expertise and core competence is beyond just design and development. The engineering solution provider encompasses the entire gamut of offering right from concept development to testing system, prototyping and even low volume manufacturing. MAHLE Powertrain focuses on a holistic approach to system design and integration and its capability to be a one stop-shop solution provider is a significant value adding factor.”

“The MAHLE Powertrain brand name carries with it expertise and decades of experience in
innovative and bespoke growth strategies. MAHLE Powertrain’s focus on innovation excellence, optimized technical solutions under stringent timescales, continuous value addition and creation of a ‘win-win’ environment for its customers, are amongst the key pillars of the company’s ethos.”

Key Performance Drivers for MAHLE Powertrain

• Factor 1: Product Features and Focus on Continuous Value Addition
• Factor 2: Focus on the Future of Mobility and Innovation Excellence
• Factor 3: One Stop Shop Solution Provider and Manufacturing Capabilities

Conclusion

• MAHLE Powertrain embodies futuristic innovation, customer value addition and performance quality.
• Answering some of the key challenges that the market faces in terms of compact size and CO2 emission reduction with focus set on production-feasible solutions, the MAHLE Powertrain brand name carries with it experience and integrity to find solutions for the most challenging customer concerns.

Click here to view the full version of the Frost & Sullivan Award report [PDF; 520 KB]